FAQ

Frequently Asked Questions

1. How do I place an order?
Browse our collections, click Add to cart, then Checkout. Follow the on-screen prompts to enter your shipping and payment details.

2. Can I modify or cancel my order?
You may cancel or update your order within 1 hour of placement. Contact us immediately at support@zayora.com with your order number.

3. Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Shop Pay.

4. Do you ship internationally?
Yes! We ship to most countries worldwide. At checkout, choose your country to see shipping options and rates.

5. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email. You can also visit our Track Your Order page.

6. What is your return policy?
We offer free returns within 30 days of delivery for most items. See our Returns & Exchanges page for details.

7. How do I use a discount code?
Enter your code in the Discount field on the cart page before you checkout, then click Apply.

Didn’t find an answer? Reach out on our Contact Us page.